My GSL

Terms of Service

Effective date: July 20, 2026  ·  Last updated: July 20, 2026

These Terms of Service (the “Terms”) govern your access to and use of the My GSL mobile application and the website at my.gemstonelights.com (together, the “Service”), provided by Gemstone Lights Canada LTD and Gemstone Lights USA Corp (together, “Gemstone Lights,” “we,” “us,” or “our”). Please read them carefully. By accessing or using the Service, you agree to these Terms.

1. Acceptance of these Terms

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not access or use the Service. These Terms form an agreement between you and Gemstone Lights.

2. Eligibility & authorized use

My GSL is a private, internal application intended solely for Gemstone Lights employees and other individuals authorized by Gemstone Lights, using credentials that we issue. There is no public registration. You may access and use the Service only while you are authorized, and only for legitimate work-related purposes. You must be at least 18 years old.

3. Accounts & credentials

Your account credentials are issued by Gemstone Lights. You are responsible for keeping your credentials confidential and for all activity that occurs under your account. You agree to notify us promptly at hr@gemstonelights.com of any unauthorized use or suspected compromise. We may suspend, disable, or reset accounts to protect the Service or comply with company policy or law.

4. Acceptable use

You agree not to:

5. Nature of the Service & records

My GSL helps you and Gemstone Lights record and manage time, attendance, and time-off. Information displayed in the Service — including worked hours, leave balances, and accruals — is provided for administrative convenience and may be estimated or subject to review and correction. Your official wages, pay, leave entitlements, and employment terms are governed by your employment agreement, applicable company policy, and applicable law, which prevail in the event of any discrepancy with the Service. The Service is not a payroll system and does not itself guarantee or authorize any payment.

6. Company policies

Your use of the Service is also subject to Gemstone Lights’ employment policies and any applicable information-technology, security, and acceptable-use policies. In the event of a conflict between these Terms and a mandatory company policy or your employment agreement, the applicable company policy or agreement governs the employment relationship.

7. Intellectual property & license

The Service, including all software, design, text, graphics, and other content, is owned by Gemstone Lights or its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use the Service on a compatible device for authorized work-related purposes for as long as you are authorized. No other rights are granted, and all rights not expressly granted are reserved.

8. Devices, Bluetooth & connectivity

You are responsible for providing a compatible device and internet connection and for any carrier or data charges. Certain in-office features use Bluetooth to detect kiosks; these features are optional, and core timekeeping works without Bluetooth. You are responsible for keeping the app reasonably up to date. We are not responsible for issues caused by your device, network, or third-party software.

9. Availability & changes

We may add, modify, suspend, or discontinue any part of the Service, perform maintenance, or release updates at any time. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, and we are not liable for any unavailability.

10. Third-party platforms

The mobile app is distributed through the Apple App Store and Google Play and relies on third-party platforms and infrastructure. Your use of those platforms is subject to their respective terms. The additional terms in Sections 17 and 18 apply to app-store distribution.

11. Disclaimers

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties regarding accuracy, reliability, or availability. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

12. Limitation of liability

To the maximum extent permitted by applicable law, Gemstone Lights and its officers, directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, or goodwill, arising out of or relating to your use of, or inability to use, the Service, even if advised of the possibility of such damages. To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service is limited to the greater of the amount you paid us for the Service (if any) or CAD $100. Nothing in these Terms limits liability that cannot be limited by law, and these Terms do not limit or affect your statutory rights as an employee.

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Gemstone Lights from any third-party claims, losses, and expenses arising out of your misuse of the Service or your violation of these Terms or applicable law. This Section does not apply to conduct within the ordinary and authorized scope of your employment.

14. Termination

Your right to use the Service ends automatically when your employment or authorization ends, and we may suspend or terminate your access at any time, including for violation of these Terms or company policy. Provisions that by their nature should survive termination — including Sections 5, 7, and 11 through 16 — survive.

15. Governing law & disputes

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. The courts located in Alberta, Canada will have jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to that jurisdiction and venue. If you access the Service from the United States or elsewhere, mandatory local laws and any non-waivable statutory rights that apply to you are not affected by this Section.

16. General terms

These Terms, together with the Privacy Policy and any applicable company policies, are the entire agreement between you and Gemstone Lights regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to an affiliate or successor. We may update these Terms from time to time; when we make material changes we will revise the “Last updated” date, and your continued use after the changes take effect constitutes acceptance.

17. Additional terms for Apple App Store

The following additional terms apply if you download the app from the Apple App Store. You acknowledge and agree that:

18. Additional terms for Google Play

If you download the app from Google Play, your use is also subject to the Google Play Terms of Service. You acknowledge that Google is not a party to these Terms, does not endorse the app, and is not responsible for the app or its content. Gemstone Lights is solely responsible for the app.

19. Contact us

Gemstone Lights
Gemstone Lights Canada LTD & Gemstone Lights USA Corp
Email: hr@gemstonelights.com